Customer Service Representative II

Remote, USA Full-time Posted 2025-04-27

Description:
? Serve as a key contact for clients and consumers
? Handle inquiries, ensuring timely and accurate service delivery
? Actively support company-wide efforts to maintain customer satisfaction
? Maintain detailed documentation of all interactions
? Proactively identify and resolve client and candidate issues
? Provide ongoing client service at the highest level
? Work closely with cross-functional teams to enhance service delivery
? Participate in special projects or initiatives as assigned

Requirements: ? High school diploma or equivalent ? Minimum of 2-3 years in a customer service role ? Exceptional verbal and written communication skills ? Proficiency in both English and Spanish is highly desirable ? Proficiency in CRM software and Microsoft Office ? Typing minimum 45 WPM ? Familiarity with industry compliance standards is a plus ? Ability to handle multiple tasks and responsibilities simultaneously ? High level of accuracy in documentation and data entry ? Excellent problem-solving skills and empathy

Benefits:
? Competitive pay
? Robust benefits package
? Opportunities for career advancement
? Collaborative and team-oriented culture
? Monthly appreciation events
? Continuing education and training resources

Apply Job!

Apply for the Job

Customer Service Representative II

Similar Remote Jobs

Customer Service Representative II

Live Chat Support (Remote/Office)

Remote Customer Service Agent

Remote Customer Service Representative

Remote Call Center Agent

Fully Remote Account Executive

Remote Customer Service Representative

Live Chat Agent WFH

Specialist, Pacific Pricing Systems

Content Moderation Training Coordinator

American Express Remote Jobs Virtual Customer Care Job ? To Whole Job

Organizational Change Manager (SAP Enable Now)

UX Designer (Part-time)

Remote Chat Support Specialist Roles $25-$35/hr Flexible Hours No Experience Required

Fedex Entry Level Remote Jobs (From Anywhere, Part Time , Full Time)

Customer Growth Representative

Growth Marketing Engagement & Retention, Apple Services

Remote Operations Coordinator

Remote Live Chat Associate

Senior Investigator