Field Manager - Remote Team
Required qualifications: ? Active federal security clearance with an SSBI ? U.S. citizenship ? Six years of general work experience ? Six months Field Manager experience required ? Intermediate to advanced computer skills; working in multiple system simultaneously ? Intermediate to advanced Microsoft Office skills (Word, Excel, Outlook) ? Ability to demonstrate leadership, exercise good judgement, make independent decisions and lead with positivity and encouragement to empower a team. ? Ability to communicate effectively with all client groups as a representative of Peraton ? Maintain high level of confidentiality ethics and integrity ? Must be dependable, highly responsible and have exceptional customer services skills ? Demonstrated ability to work effectively and efficiently in a fast paced, changing environment ? Travel as required ? Sit for long periods of time ? Lift and move up to 25 pounds ? Must have strong organization skills ? Must have strong excel skills ? Must be able to problem solve and trouble shoot issues with team and scheduling
Desired qualifications: ? One year of experience working on the NBIB project or other government background investigations preferred but not required ? Bachelor?s Degree ? Ability to handle several ongoing projects, tasks and metrics while working independently ? Excellent organizational, scheduling and prioritization skills ? Demonstrated ability to work effectively and efficiently in a fast paced, changing environment ? Proficient writing and communication skills
Peraton is seeking to fill a critical role for a full-time Field Manager for our Risk Decision Group?s Remote Team.
This position is 100% remote and open to experienced Field Managers only.
What you?ll do:
The Field Manager will be responsible for the following but not limited to:
? Manage a remote investigator team of 40 FTE with defined expectations
? Coordinate case lists from start to finish to ensure proper tracking and assignment
? Follow up with subject as needed regarding case questions
? Lead and manage a diverse group of remote field investigators; monitoring the progress of field investigations in association with timely completion within established customer contract guidelines
? Lead and facilitate an empowering environment through communication, accountability, and motivation.
? Ensure a quality product is provided to clients and customers in a timely manner
? Provide investigator case workload management as well as oversight of the investigator workforce in a designated area of the country.
? Work with the Project Control Coordinators to provide efficient case assignments
? Provide on-going oversight and instruction regarding new policies, clarifications and guidance put forth by DCSA as well as other customers and Peraton.
? Provide daily supervision including hiring, training, evaluations, disciplinary action, coaching, counseling and termination actions with direct reports
? Manage supervisory administrative processes including, time off requests, payroll approval and submission, and preparation of investigator workload reports
? Effectively utilize government and internal database reports to manage investigators and workload assignments
? Work cross functionally with other field management teams and support functions to execute to contractual and corporate requirements
? Prepare for and conducts regular telephonic conferences for field staff, conducts field visits as needed
? Furnish management with data and recommendations for staff promotions, pay increases, bonuses and awards
? Other duties as assigned
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