Telephone or Live Chat Support
About the position
The Live Chat / Tele Chat Support Specialist at One Mind & Body serves as the first point of contact for clients seeking mental health support services. This role is crucial in ensuring a positive client experience through effective communication and problem-solving, while also providing personalized support to enhance customer satisfaction.
Responsibilities
? Respond to chat and tele chat inquiries promptly and professionally
,
? Build and maintain positive client relationships with personalized support
,
? Troubleshoot technical issues to ensure a seamless experience
,
? Provide accurate information about services, pricing, and policies
,
? Collaborate with the team to enhance the customer experience
,
? Follow up with clients to ensure their needs are met
,
? Maintain proper documentation of interactions
Requirements
? 1 year of customer support experience, preferably in live chat or tele chat
,
? Excellent verbal and written communication skills
,
? Strong problem-solving abilities
,
? Comfortable with technology and troubleshooting
,
? Ability to prioritize in a fast-paced environment
,
? Positive attitude and passion for helping others
Nice-to-haves
Benefits
? Dental insurance
,
? Health insurance
,
? Vision insurance
,
? Paid time off
Similar Remote Jobs
Telephone or Live Chat Support
Posted on: 20-01-2025 00:00
Walmart work from home jobs
Posted on: 20-01-2025 00:00
Data Entry Specialist - Remote
Posted on: 20-01-2025 00:00
Live Chat Agent - WFH
Posted on: 20-01-2025 00:00
Video Editor - Freelancer (Remote)
Posted on: 20-01-2025 00:00
Remote Benefits Advisor (Mortgage Protection)
Posted on: 20-01-2025 00:00
Oracle Fusion Enterprise Account Executive
Posted on: 20-01-2025 00:00
Flexible, Part-time Customer Service/Sales Representative
Posted on: 20-01-2025 00:00
Online Remote Live Chat Assistant
Posted on: 20-01-2025 00:00
Manager, Engineering - Core Services
Posted on: 20-01-2025 00:00
Home-based Flight Reservationist
Posted on: 15-12-2024 15:01
Lead Compensation Analyst
Posted on: 11-12-2024 17:45
Virtual Assistant to CEO - Contract to Hire
Posted on: 20-08-2024 00:00
Sr. HRBP, Ring, Blink, Key, Sidewalk (RBKS)
Posted on: 27-08-2024 00:00
Fully Remote Pharmacy Technician
Posted on: 23-09-2024 00:00
Call Center Service Representative - Remote (12:30 pm-9:00 pm) - St. George, Utah ? February 26, 2025
Posted on: 02-02-2025 00:00
Fundraising Support Temp (Remote in Huntsville, AL)
Posted on: 06-11-2024 04:54
Airlines Jobs with Work-From-Home-Delta Remote Careers
Posted on: 08-01-2025 08:06
(Online Virtual Remote Job) Southwest Airlines Data Entry Specialist
Posted on: 16-07-2024 18:54
Part-time Faculty, Philosophy -- Remote | WFH
Posted on: 16-07-2024 19:05