$15 per Hour - Remote Call Center Representative

Remote, USA Full-time Posted 2025-04-26

About the position

The Remote Call Center Representative position focuses on investigating potential credit card fraud cases by analyzing account history and contacting customers and merchants for additional information. The role requires maintaining accurate documentation and responding to account inquiries efficiently while adhering to service level agreements.

Responsibilities
? Responds to 25 or more account inquiries per hour for 5 or more assigned clients.
,
? Provides standard/scripted responses to alerts generated within the fraud detection queues.
,
? Assists with the completion of lost stolen reports, including blocking and transferring compromised accounts.
,
? Builds credit card replacement orders and completes shipping materials.
,
? Begins to build knowledge and skills to identify fraudulent credit card activity through training and research.

Requirements
? High School Diploma or Equivalent.
,
? Typically no relevant experience required.
,
? Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
,
? Works on routine to semi-routine assignments requiring limited decision-making outside of stated processes.
,
? Receives detailed instructions and follows established procedures on all work.

Nice-to-haves
? Previous work experience in a fraud related field.

Benefits

Apply for the Job

$15 per Hour - Remote Call Center Representative

Similar Remote Jobs

$15 per Hour - Remote Call Center Representative

Remote Amazon Part Time Data Entry Jobs - Entry Level

Remote Amazon Part Time Data Entry Jobs - ID - 1342

Remote Data Entry Specialist - Lopez & Sanchez

Data Entry Professional- Temporary

FedEx Delivery Driver

Fine Dining Server

Dishwasher/Utility - NO EXPERIENCE NEEDED

Special Education Teacher (Middle/High School 2025-26)

Research Scientist, Systems and Infrastructure (PhD)

Project Management Analyst

Apple Home Advisor: Full-Time Remote Customer Service Position, $45,000 Annual Salary

Customer Support Specialist

Lvl 1 Alarm Installer

Plume Internship Program - Open to College Students

Data Analyst(Webcam Interview)(100% REMOTE_Anywhere in USA)

Chat Support Specialist

Software Engineer, Systems & Reliability

Remote Data Entry Clerk

Entry Level Business Development