WORK FROM HOME

Remote, USA Full-time Posted 2025-06-13

Job Title : Work From Home Customer Service Representative

Employer : FedEx...

Job Description :

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.

You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.

Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.

Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Basic computer skills and familiarity with customer service software.

Last updated : 2024-08-10

Apply for the Job

WORK FROM HOME

Similar Remote Jobs

WORK FROM HOME

Customer Chat Specialist

Principal Consultant, Agile

Online chat specialist

Google Ads Specialist

Remote Virtual Assistant

Data entry remote

Data entry clerk

Call Center Representative

Customer Service Representatives/Healthcare-Remote

Asset Management - Private Wealth Alternatives Client Advisor ...

Senior Manager Partnership Planning

Senior IT Specialist ? Relativity Administrator (Remote) in Washington DC

Amazon Live Chat Specialist ? Remote Jobs

CA Staff Pharmacist PT

Online Vacation Coordinator- Work Remotely | Entry Level

[Entry Level/No Experience] Amazon Jobs at Home ? Office Associate (Work from Home)

Part Time Remote Data Entry Job (Walmart Part Time) ? Hiring Now

Cook / Grill Operator

Data Entry Keyers