Customer Service Representative - Live Chat FULLY REMOTE

Employer Industry: Customer Service

Why Consider This Job Opportunity...
? Opportunity for career advancement and growth within the organization
? Supportive and collaborative work environment
? Chance to make a positive impact on customer satisfaction
? Flexible scheduling with availability for both weekday and weekend shifts
? Engaging role involving direct interaction with customers and sales opportunities

What To Expect (Job Responsibilities)
? Handle incoming calls and make outbound calls for follow-up and upselling
? Prepare account changes and troubleshoot customer issues
? Identify and act upon potential new sales opportunities
? Assist with customer retention efforts
? Collaborate with other departments to ensure timely resolution of customer issues

What Is Required (Qualifications)
? High School Diploma or Equivalent
? 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
? Ability to work well in a fast-paced environment
? Excellent telephone skills
? Strong troubleshooting abilities

How To Stand Out (Preferred Qualifications)
? Solid negotiating skills
? Computer proficiency

#CustomerService #CareerOpportunity #CustomerSatisfaction #SalesOpportunities #FlexibleScheduling

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