Customer Service Representative - Remote (FL Resident Only)

Remote, USA Full-time Posted 2025-06-13

Job Description

Job Description...

We are seeking a Customer Service Representative to join our team!
? Florida Residency Required***

Contractor Connect calls consumers at their request and filters out smaller jobs to prevent contractors from pursuing unprofitable jobs.

You will be responsible for helping customers by verifying their information and filtering out small home improvement jobs to ensure our partners are investing their time in the proper channels.

Responsibilities
? Ability to make continuous outbound calls
? Able to use an on-screen script and flowchart efficiently
? Document and update customer records based on interactions
? Warm handoff consumers to our partners

Qualifications
? Previous experience in customer service, sales, or other related fields
? Ability to build rapport with clients
? Ability to prioritize and multitask
? Positive and professional demeanor
? Excellent written and verbal communication skills
? Ability to work with little supervision

Equipment & Tech Specs
? Headset with mic built-in
? External mouse, no track-pads
? CPU Minimum: i5+
? RAM Minimum: 8 GB+
? Storage Minimum: HDD (128GB) | Recommended: SSD (128GB)
? Screen Resolution: 1366 x 768 (HD) Or Better
? Number of USB Ports Minimum: 2 | Recommended: 3+
? Operating System: Windows 10+ | No Chromebooks | No Macs
? Ethernet Port (hardwired internet)
? Internet Specs: 50mbps down / 5mbps up

Shifts Available

Part Time

28 hours

Mon, Tue, Wed, Fri: 4pm - 9pm

Sat: 9am - 5pm

Full Time

40 hours

Mon, Tue, Wed, Fri: 12pm - 8pm

Sat: 9am - 5pm

Apply Job!

Apply for the Job

Customer Service Representative - Remote (FL Resident Only)

Similar Remote Jobs

Customer Service Representative - Remote (FL Resident Only)

Customer Service Representative - Flexible Work From Home

(Online Remote Jobs) Walmart Live Chat ? WFH

Doordash virtual Customer Support Remote Jobs (Multiple Location)

2020 Best Work From Home Jobs for Moms

NEW Position! Apply Now! Virginia SLP (Fully Remote)

Entry Level Virtual Assistant - Remote | WFH

Work from ANYWHERE - Remote - No Experience

Apple Home Advisor Jobs: Customer Support at Apple

Amazon Virtual Assistant Jobs Remote ? Hiring Now

Remote Customer Specialist I | WFH

CAP RN/ FT / Brunswick & Surrounding Counties / Flexible Schedule

Digital Marketing Specialists | Remote Working | Flexible Schedule | Full or Part-time

Assistant Finance Manager Part Time or Full Time - Remote | WFH

Typing / Work At Home 25 Words Per Minute

Healthcare Recruiter

Field Service Technician (Entry Level) - Rochester NY

Senior Technical Recruiter (Remote - WFH)

Entry level remote agent Job at WBFinances in Denver

Salesforce Project Manager (Remote)