WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-23
Similar Remote Jobs
WORK FROM HOME
Posted on: 23-08-2024 00:00
WORK FROM HOME
Posted on: 23-08-2024 00:00
Live Chat Specialist
Posted on: 23-08-2024 00:00
Remote Customer Service
Posted on: 23-08-2024 00:00
Virtual Education Consultant
Posted on: 23-08-2024 00:00
Independent Healthcare Recruiter
Posted on: 23-08-2024 00:00
Online Accounting/Bookkeeping Admin
Posted on: 23-08-2024 00:00
Live Chat Assistant
Posted on: 23-08-2024 00:00
Administrative Support Specialist
Posted on: 23-08-2024 00:00
Drive with DoorDash
Posted on: 23-08-2024 00:00
@@ Aetna Work From Home Data Entry Jobs >>> Aetna Careers Remote Jobs $50
Posted on: 31-01-2025 10:03
Movement Experiences Intern - General Customer Service Support
Posted on: 20-08-2024 00:00
(Online Entry Level) Amazon Data Entry Remote Jobs (URGENT)
Posted on: 06-11-2024 04:54
Full Time/Part time - Remote Licensed Therapist | Experience with Youth/Teens
Posted on: 30-12-2024 06:51
[Part-Time Remote] Amazon Looking To Fill 250 Work-From-Home Jobs ? Apply Now
Posted on: 23-11-2024 06:30
Student Success Coach - Remote - CTU Online
Posted on: 29-11-2024 08:27
Remote Data Entry Clerk I/II (Typist) | WFH
Posted on: 27-11-2024 06:06
Senior Systems Engineer - Application Support, 3rd Shift Midnight - to 8:00am EST (REMOTE)
Posted on: 27-02-2025 00:00
Remote Digital Text Processor
Posted on: 19-09-2024 00:00
Remote Technical Assistant (Paid College Internship)
Posted on: 27-02-2025 00:00