WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-29
Similar Remote Jobs
WORK FROM HOME
Posted on: 29-08-2024 00:00
Call center customer
Posted on: 29-08-2024 00:00
Customer Service (Remote)
Posted on: 29-08-2024 00:00
Customer Service Representative
Posted on: 29-08-2024 00:00
Warehouse Package Handler
Posted on: 29-08-2024 00:00
Retail Sales Associate
Posted on: 29-08-2024 00:00
Experienced AirBnb Photographer
Posted on: 29-08-2024 00:00
Outside Sales Representative
Posted on: 29-08-2024 00:00
Sr. Product Designer
Posted on: 29-08-2024 00:00
Independent Delivery Driver
Posted on: 29-08-2024 00:00
Data Analyst 2 - Telecommute
Posted on: 29-09-2024 00:00
Food Service Specialist
Posted on: 25-11-2024 05:19
Medical/Surgical Transcriptionist ? Radiology
Posted on: 28-01-2025 06:21
Sr Admin Assistant Digital
Posted on: 16-07-2024 18:58
Nurse Practitioner, Virtual Primary Care
Posted on: 10-10-2024 00:00
CVS Data Entry Health Remote Jobs ? 22$/H Entry Level/No Experience
Posted on: 27-02-2025 00:00
Remote ? Walmart Data Entry Jobs $27/Hr
Posted on: 20-08-2024 00:00
Day Time Front of the House
Posted on: 16-12-2024 16:53
Customer Care Team Leader
Posted on: 19-11-2024 06:06
Fully Remote Intake Specialist (Part-time & Fulltime | Flexible Hours Day * Night Shifts)
Posted on: 07-11-2024 05:43