Customer service agent

Remote, USA Full-time Posted 2025-04-26

Description Introduction

CareCar is a non-emergency medical transportation company looking for a highly motivated Trip Assignment Specialist to work evening shifts Monday (night) - Friday (night) (11 : 30pm to 8am PT) remotely from home...

Description

The Trip Assignment Specialist is primarily responsible for assigning trips to dispatchers and Care Partners on a nightly basis.

In addition, the Trip Assignment Specialist will occasionally answer calls and coordinate trips which come in during the evening hours.

Responsibilities
? Assign trips to dispatchers in the Health-E Rides system (approx 700-900 per night)
? Build dispatchers daily schedules with breaks and lunches taken into consideration
? Stack trips to contracted Care Partners
? Answer inbound calls from members during evening hours
? Coordinate evening trips as they come in
? Assist with Care Partner related administrative tasks such as payment processing
? Assist with Level 1 administrative tickets in Zendesk

Requirements
? Previous experience in dispatching and coordinating transportation
? Healthcare experience preferred
? Consistently reliable and able to work evening shifts

Last updated : 2024-09-08

Apply Job!

Apply for the Job

Customer service agent

Similar Remote Jobs

Customer service agent

Freight Delivery Driver

Package Delivery Specialist

In-Store Delivery Driver

Remote Closer Position

Parcel Service Driver

Remote Jobs Opportunities

Outpatient Physical Therapist

Data entry customer

AO: Remote Bookkeeper

Intern, Research & Grants Program-Remote

Travel Advisor - Work from Anywhere

Chewy careers remote

Live Chat Assistant

K-12 Sales Representative

Online Customer Service Trainee

Senior Technologist, System Design Engineering

Get Paid to Enter Data - No Experience Needed

Data Analytics Instructor - German Speaking (Freelance, Remote)

Entry Level Recruiter - January & February 2025 Start Dates