Customer Service Specialist

Job Summary

Job Type: Full-Time

Salary: Competitive hourly wage

Working Hours: Varies (Part-Time under 4 hours per day available)

Company: Amazon Inc.

Location: Washington State

Benefits: Health, Dental, Vision, Paid Training, Paid Vacations, Employee Discounts

Job Description

Amazon Inc. is seeking enthusiastic, detail-oriented Customer Service Specialists to join our dynamic team in Washington State. As a Customer Service Specialist, you will be responsible for delivering exceptional customer support across various platforms, ensuring that each customer has a seamless and positive experience with Amazon. You will be handling customer inquiries, resolving issues, and providing guidance on Amazon products and services.

Requirements

• High school diploma or equivalent


• Strong communication skills


• Basic computer proficiency


• Ability to work flexible hours


• Problem-solving skills

Responsibilities

• Respond to customer inquiries via phone, email, and chat


• Resolve customer issues efficiently and effectively


• Provide detailed and accurate information regarding Amazon products and services


• Escalate issues to the appropriate department when necessary


• Maintain a high level of professionalism and customer satisfaction

Benefits

• Comprehensive Health, Dental, and Vision insurance


• Paid Training programs


• Generous Paid Vacation days


• Employee Discounts on Amazon products


• Retirement plan options

Educational Qualifications

• High school diploma or equivalent required


• Bachelor’s degree preferred but not required

Experience

• Prior customer service experience preferred but not required


• Experience with CRM systems is a plus

Company Overview

Amazon Inc. is a global leader in e-commerce, cloud computing, and artificial intelligence. Founded in 1994, Amazon strives to provide customers with the best shopping experience through its extensive product offerings, innovative technology, and superior customer service. Our mission is to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online.

Why Join Amazon?

At Amazon, you will have the opportunity to grow and develop in a supportive and innovative environment. We offer our employees comprehensive benefits, unparalleled career advancement opportunities, and a culture that values diversity and inclusion. Join us and be part of a team that is dedicated to making a difference worldwide.

Equal Opportunity Employer Statement

Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Amazon is committed to providing accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [applicable contact information].

Apply Job!