Customer Service Associate
Remote, USA
Full-time
Posted 2025-05-12
Customer Service Associate Responsibilities: ? Attending training sessions to grow knowledge of products and to develop customer service skills. ? Resolving phone, walk-in, mail, fax, and email customer inquiries... ? Processing and logging incoming calls into the CRM system. ? Identifying customer needs. ? Forwarding and escalating inquiries to relevant individuals and departments. ? Contacting customers to give them accurate feedback on the progress of their inquiries. ? Providing outstanding customer service. ? Updating customer information as required. ? Maintaining confidentiality of information. ? Performing other duties as the need arises.
Customer Service Associate Requirements: ? High school diploma, GED, or suitable equivalent. ? 1+ years of customer service experience, preferably in a related field. ? Successful completion of provided training. ? Proficient computer skills. ? Experience with CRM preferred. ? Proficient with MS Office suites. ? Excellent phone etiquette. ? Outstanding communication skills, both verbal and written. ? Strong people skills. ? Ability to sit at a desk for extended periods.
Company Description:
KPMG International Limited is an Anglo-Dutch multinational professional services network, and one of the Big Four accounting organizations
Similar Remote Jobs
Customer Service Associate
Posted on: 03-10-2024 00:00
Customer Service Rep
Posted on: 03-10-2024 00:00
Non-Conforming Loan Underwriter
Posted on: 03-10-2024 00:00
DATA ENTRY COORDINATOR
Posted on: 03-10-2024 00:00
Retail Payment Clerk
Posted on: 03-10-2024 00:00
Remote Sales Consultants
Posted on: 03-10-2024 00:00
Investor Relations Associate
Posted on: 03-10-2024 00:00
Market Research Interviewer
Posted on: 03-10-2024 00:00
Transcriptionist - Nights
Posted on: 03-10-2024 00:00
Transcription Services Expert
Posted on: 03-10-2024 00:00
Amazon Flex Delivery ? Wilmington, NC
Posted on: 27-02-2025 00:00
Data Entry Assistant (Entry Level - Remote)
Posted on: 15-11-2024 04:55
Global Manager, Workforce Optimization
Posted on: 11-09-2024 00:00
Part-Time Evening Remote Data Entry Specialist
Posted on: 31-07-2024 19:11
Lead Customer Service Representative, Full or Part Time
Posted on: 05-02-2025 00:00
Business Affairs Coordinator (Remote)
Posted on: 15-11-2024 04:55
Customer Service Representative, Pharmacy Services (Remote) (Bilingual)
Posted on: 25-11-2024 05:19
(Entry Level/No Experience Required) Walmart Data Entry Work From Home Jobs – Apply Now
Posted on: 19-09-2024 00:00
Contract Administrator - Fully Remote / Flexible Hours
Posted on: 16-07-2024 19:06
Apple At-Home Advisor Jobs - No Experience Needed
Posted on: 07-11-2024 05:43