Remote Customer Service Representative

Remote, USA Full-time Posted 2025-06-13

Contact Center Account Specialist Overview
Citadel is seeking an experienced Contact Center Account Specialist to join our team. As a key member of our contact center, you will be responsible for delivering exceptional customer experiences while promoting and selling our products and services.
? Respond to inbound phone and multimedia inquiries, meeting established metrics and service level agreements.
? Maintain advanced knowledge of Citadel's product lines to provide accurate recommendations and troubleshoot service issues.
? Identify customer needs through conversations and account reviews, promoting cross-selling opportunities and generating qualified referrals to other departments when necessary.
? Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
? Meet and comply with all requirements set forth in the SAFE Act, including successful completion of background checks and obtaining a unique identifier from the NMLS.

What We Offer
? Opportunity to work in a dynamic and growing organization.
? Comprehensive training program to develop your skills and expertise.
? Competitive compensation and benefits package.
? Collaborative and supportive work environment.

Apply for the Job

Remote Customer Service Representative

Similar Remote Jobs

Remote Customer Service Representative

Administrative Assistant/Data Entry Clerk

Remote Jobs for Students

Online Chat Support Representative

Remote - Business Development

Text Collector (Project Nimbus)

Fully Remote Sales Specialist

Remote Front Desk Attendant

iOS Developer Retail Engineering

Host for Fitness Experiences

TikTok Chat Moderator Jobs From Home $25/H ? (Data Entry)

Sr. Analyst, Internal Controls

Remote Call Center Specialist (Walgreens Jobs) ? indeed jobs

Entry-Level Remote Live Chat Operator ? No Phone Calls

Search Quality Rater (Remote, united states)

Retail Associate (Part-Time) – Murrieta

Night Shift Patient Coordinator (Remote/Non-clinical) AccessNurse

Entry Level Salesperson - REMOTE! No experience required! 75k-150k + HEALTH BENEFITS

Bilingual Customer Service Representative, USDS

Remote Tax Professional