Workforce Analyst (Ingl?s 80%) Colombia

Remote, USA Full-time Posted 2025-04-26

About the position

Ensure operation is working following planning and scheduling, as efficiently as possible with real-time monitoring of key metrics. Generating action plans and necessary changes that are required to achieve contractual metrics. In addition to communicating information in real time to operation and documenting any type of incident.

Responsibilities
? Permanent tracking, monitoring, alerting operation about discrepancies, deviations with respect to what was planned (volume, assumptions, etc.).
,
? Permanent reviewing information accuracy.
,
? Communicate to operation leaders and clients on specific topics what is happening in real time as needed, guaranteeing prompt response, and acknowledging request.
,
? Proactively Inform and follow up any technological problems that may arise in the operation and leave it reflected in the incident log.

Requirements
? English Level: 80%
,
? Logico-mathematical concepts
,
? Desirable careers: Engineering, Statistics, or Economics and other related.
,
? Basic computer knowledge
,
? Basic usage of MS office tools

Nice-to-haves
? Problem resolution
,
? Attention to detail

Benefits
? Work at home (Bogot?, Medellin y Tunja)
,
? Wage: 2'200.00 COP + Bonus 630.000
,
? Extra bonuses of up to 15% of the base salary.

Apply for the Job

Workforce Analyst (Ingl?s 80%) Colombia

Similar Remote Jobs

Workforce Analyst (Ingl?s 80%) Colombia

American Express Remote Customer Service Opportunity

Help Desk Lead - Business Analyst

Disney remote data entry jobs ? Part-time (WFH) Jobs

[USA-Based At Home Jobs] Amazon Customer Service Representative - Hiring Now

Verizon work from home

Remote Python Programmer - 17852

Part-time night cleaning partner

Entry Level Fitness Sales

Bartender - Andolini's (Cherry Street)

Material Handler - 1st Shift

Walmart Data Entry Jobs ||Remote|| (Staff Data Scientist) ? MySmartPros

Yelp Data Entry Specialist Apply Now

Staff Engineer - Pricing (Remote)

Director - Transcription Services (Remote)

Data Entry Clerk- Entry Level

Remote Early Childhood Special Educator - Flexible Hours in VA

Product GTMM for Modern Work

Customer Support Representative / Contact Center Agent (REMOTE IOWA)

Director, Content Marketing