Senior Application Support Analyst
Description:
? Elite Technology is a leading technology company helping law firms improve operational effectiveness.
? The Senior Support Analyst provides advanced technical consultative Application Support.
? Assist customers in effectively utilizing the Elite software to meet business objectives.
? Lead mentoring and shadowing sessions for peers.
? Collaborate with team for timely resolution of customer issues.
Requirements: ? Bachelor?s degree or equivalent experience ? 5+ years technical, financial and/or related customer Support service experience in a software environment ? Intermediate to advanced knowledge in Microsoft SQL Server, MS office, Smartsheet, IE, and Salesforce ? Exceptional customer service soft skills with expertise in troubleshooting and solving complex problems ? Excellent organizational, time management, multitasking, written and verbal communication skills ? Prior knowledge/experience in legal finance sector, professional services or similar financial systems... environment. ? Strong understanding of Generally Accepted Accounting Principles (GAAP), and or prior Legal industry accounting experience preferred. ? Elite software experience required.
Benefits:
? Competitive Compensation Package ($85,000-$95,000 base salary + a variable component)
? Comprehensive Healthcare Coverage (Health, Dental, Vision)
? Retirement Savings Plan with an Employer Contribution
? Professional Development Opportunities
? Time Off
? Wellness Initiatives
Similar Remote Jobs
Senior Application Support Analyst
Posted on: 10-10-2024 00:00
Entry Level Personal Assistant
Posted on: 10-10-2024 00:00
Remote Data Entry Operator
Posted on: 10-10-2024 00:00
Online taker earn 25
Posted on: 10-10-2024 00:00
SMB Account Executive, French
Posted on: 10-10-2024 00:00
Entry Level Account Manager
Posted on: 10-10-2024 00:00
Legal Administrative Assistant (Remote)
Posted on: 10-10-2024 00:00
Full-Time/Part-Time Data Entry Operator
Posted on: 10-10-2024 00:00
Adobe Target Senior Developer
Posted on: 10-10-2024 00:00
Local Service Utility Representative
Posted on: 10-10-2024 00:00
BARTENDER ? EARN UP TO $35/HR in Herndon, VA ? (job id: 1682494588)
Posted on: 22-10-2024 05:28
Entry level / Data Entry Clerk (Remote) Jobs - Apply Now
Posted on: 09-11-2024 04:38
Director, Partner Solutions, Roundel(Remote Or Hybrid)
Posted on: 16-07-2024 18:58
Project Manager
Posted on: 16-07-2024 18:36
Easy Job! - Take Photos of Houses - Part-time
Posted on: 30-09-2024 00:00
Customer Service Representative - Fully Remote after Training
Posted on: 30-12-2024 06:51
Entry Level Customer Service Specialist
Posted on: 23-01-2025 00:00
Game Rant | Comment Moderator
Posted on: 24-01-2025 04:50
Customer Support Rep for a Shopify app
Posted on: 22-11-2024 05:34
Virtual Administrative Assistant - work remote, no experience needed
Posted on: 16-01-2025 19:17