Senior Application Support Analyst
Description:
? Elite Technology is a leading technology company helping law firms improve operational effectiveness.
? The Senior Support Analyst provides advanced technical consultative Application Support.
? Assist customers in effectively utilizing the Elite software to meet business objectives.
? Lead mentoring and shadowing sessions for peers.
? Collaborate with team for timely resolution of customer issues.
Requirements: ? Bachelor?s degree or equivalent experience ? 5+ years technical, financial and/or related customer Support service experience in a software environment ? Intermediate to advanced knowledge in Microsoft SQL Server, MS office, Smartsheet, IE, and Salesforce ? Exceptional customer service soft skills with expertise in troubleshooting and solving complex problems ? Excellent organizational, time management, multitasking, written and verbal communication skills ? Prior knowledge/experience in legal finance sector, professional services or similar financial systems... environment. ? Strong understanding of Generally Accepted Accounting Principles (GAAP), and or prior Legal industry accounting experience preferred. ? Elite software experience required.
Benefits:
? Competitive Compensation Package ($85,000-$95,000 base salary + a variable component)
? Comprehensive Healthcare Coverage (Health, Dental, Vision)
? Retirement Savings Plan with an Employer Contribution
? Professional Development Opportunities
? Time Off
? Wellness Initiatives
Similar Remote Jobs
Senior Application Support Analyst
Posted on: 10-10-2024 00:00
Entry Level Personal Assistant
Posted on: 10-10-2024 00:00
Remote Data Entry Operator
Posted on: 10-10-2024 00:00
Online taker earn 25
Posted on: 10-10-2024 00:00
SMB Account Executive, French
Posted on: 10-10-2024 00:00
Entry Level Account Manager
Posted on: 10-10-2024 00:00
Legal Administrative Assistant (Remote)
Posted on: 10-10-2024 00:00
Full-Time/Part-Time Data Entry Operator
Posted on: 10-10-2024 00:00
Adobe Target Senior Developer
Posted on: 10-10-2024 00:00
Local Service Utility Representative
Posted on: 10-10-2024 00:00
Entry Level Field Sales Associate - Weekly Pay
Posted on: 27-02-2025 00:00
Real Estate Agent
Posted on: 27-02-2025 00:00
Disney Remote Job At Home - Entry level Virtual Assistant (Remote)
Posted on: 16-07-2024 18:53
Apple Business Expert - B2B Business Expert - Account Manager
Posted on: 27-02-2025 00:00
Virtual Assistant- (WFH)
Posted on: 02-02-2025 00:00
Remote Customer Service Chat Position Earn $17-$35/hr in a Home-Based Job
Posted on: 06-10-2024 00:00
Coca-Cola Remote Jobs (Night Shift, Full Time) $20.50/Hour - Apply Now
Posted on: 01-07-2024 16:52
Google Customer Service Remote Job - Part-Time Remote
Posted on: 16-07-2024 18:41
Live Chat Specialist - Collections
Posted on: 22-10-2024 05:27
Amazon customer service center (work from home) up to $35/hr
Posted on: 20-01-2025 00:00