Customer Service - CSR

Remote, USA Full-time Posted 2025-04-26

FF Inc. is looking for Customer Service Representatives to be the liaison between our company and its customer pool. Successful candidates must be able to effectively solve customer issues, complaints and inquiries while keeping customer satisfaction at the core of every decision and behavior.

Responsibilities
? Follow communication ?scripts? when handling different topics
? Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
? Seize opportunities to upsell products when they arise
? Build sustainable relationships and engage customers by taking the extra mile
? Frequently attend educational seminars to improve knowledge and performance level
? Meet personal/team qualitative and quantitative targets

Skills
? Previous experience in a customer support role
? Track record of over-achieving quota
? Strong phone and verbal communication skills along with active listening
? Customer focus and adaptability to different personality types
? Ability to multi-task, set priorities and manage time effectively
? High school degree

Job Type: Full-time

Pay: $16.00 - $27.00 per hour

Benefits:
? Health insurance

Shift:
? Day shift

Work Location: In person

Apply Job!

Apply for the Job

Customer Service - CSR

Similar Remote Jobs

Customer Service - CSR

Associate Engineer, Tech support

E-commerce Customer Service Representative

Online Customer Service Representative

Teleperformance work from home

Remote Front Desk Attendant

Live Chat Remote Support

Sr. Cyber Security Analyst

Text Social Media Operator

Human Resources (HR) Intern

Southwest Hiring Remote Job $28/Hour

Amazon Data Entry Job (Work from Home) - Apply Now

Work From Home Part Time Data Entry Jobs Vacancy

Sales Representative - Beaumont, TX/Baton Rouge, TX - Vocera

Netflix Remote Jobs (Full/Part Time, Live Chat) $70000/Yearly

QUICK TASK - Do you SHOP on Amazon? ill pay $5 per short video you can create of items you own

Part-time Machine Learning Mentor (US)

Chat call customer support

Senior Software Engineer, Site Reliability Engineer (Remote)

Customer Service Representative/Travel- Work From Home