Hiring Customer Success Specialists - Night shift only
Remote, USA
Full-time
Posted 2025-04-26
This a Full Remote job, the offer is available from: United States Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills ?? Location: Georgetown, Penang (Onsite) ?? Working Hours: Monday to Sunday, 12:00 am ? 11:00 am (5 days per week, 8 working hours + 1 hour break) ?? Job Type: Full-time (Rotational Shift) ?? Salary: RM 3,000++ (Extra Allowances will be provided) Overview: The CSS is the main point of contact for customers using our client's food ordering app. They handle customer inquiries, concerns, and provide information through inbound and outbound phone calls. Qualifications: ? Education: Bachelor's Degree, Diploma, or equivalent in any field. ? Work Experience: At least 6 months in customer support; call center experience is advantageous but not mandatory. Fresh graduates can apply. ? Language: B2 level proficiency in English. ? Interpersonal Skills: Customer service-oriented, active listening, and ability to handle inquiries professionally. Technical Skills: ? Typing speed of at least 40wpm with 90% accuracy. ? Computer literate with proficiency in Microsoft Windows and Office. Responsibilities: ? Assist customers in placing online orders. ? Provide support through phone calls. ? Process payments securely. ? Proactively support customers and maintain brand reputation. ? Identify and escalate priority issues. ? Collaborate with the team to improve customer support. ? Maintain and improve service quality This offer from 'TWO95 International, Inc' has been enriched by Jobgether.com and got a 72% flex score.
Similar Remote Jobs
Hiring Customer Success Specialists - Night shift only
Posted on: 31-01-2025 10:00
Data Entry Specialist - Remote / Entry Level
Posted on: 31-01-2025 10:00
Walmart Virtual Assistant Remote Job - Immediate Hiring
Posted on: 31-01-2025 10:00
The Rural Sound Project: Freelance iPhone Audio Recording
Posted on: 31-01-2025 10:00
Entry Level Remote Support (No Experience Needed) ?
Posted on: 31-01-2025 10:00
Home Depot ? Customer Service/Sales ? Downingtown, PA
Posted on: 31-01-2025 10:00
LCSW LISW - CT - Remote | WFH
Posted on: 31-01-2025 10:00
Senior Analyst, Health Care Quality Management - Remote
Posted on: 31-01-2025 10:00
Apple Remote Jobs Entry Level (Work At Home)
Posted on: 31-01-2025 10:00
Data Entry Remote Jobs At Disney From Home
Posted on: 31-01-2025 10:00
AWS Security Manager, AWS Proactive Security
Posted on: 07-09-2024 00:00
online typing jobs from home for students ? Work From Home Jobs
Posted on: 31-01-2025 10:02
Merchandise Retrieval Associate
Posted on: 20-01-2025 00:00
FLUIDCARE Technician II - 3rd Shift
Posted on: 31-01-2025 09:59
Remote Admin Assistant
Posted on: 20-01-2025 06:19
Remote Health Solutions Case Manager
Posted on: 24-01-2025 00:00
Work at Home ? Online English Teacher ? Toward Jobs Online ? San Diego, CA
Posted on: 05-01-2025 17:59
Police Officer Entry - Level
Posted on: 13-11-2024 04:54
Customer Service and Support Representative - Onsite
Posted on: 16-07-2024 18:40
Remote Business Systems Analyst (IT Asset Data Analyst) | WFH
Posted on: 05-10-2024 00:00