Remote Customer Service Representative
We are looking for a customer service representative to join our team for our remote work. This person will drive customer satisfaction by answering questions, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high quality service in every customer interaction...
Responsibilities:
Manage customer communications - Respond to inbound calls and emails to answer customer questions, requests and issues.
Advise on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Maintain product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Track interactions in CRM - Record customer interactions in internal system for cross-functional knowledge and relationship development.
Requirements:
High school diploma
Computer
Headset
Proven prior experience in supporting customer success (phone or in person).
Excellent written and verbal communication skills
Ability to address complaints and problems with effective solutions and a positive attitude
Passion for delighting customers with service that goes above and beyond expectations
Excellent time management and prioritization skills
Strong time management skills
Similar Remote Jobs
Remote Customer Service Representative
Posted on: 28-08-2024 00:00
Online Special Education Specialist
Posted on: 28-08-2024 00:00
Manufacturing Process Scientist (CMC)
Posted on: 28-08-2024 00:00
Virtual Special Education Consultant
Posted on: 28-08-2024 00:00
Entry Level Remote Agent
Posted on: 28-08-2024 00:00
Service Availability Support Manager
Posted on: 28-08-2024 00:00
Hospice Medical Billing Specialist
Posted on: 28-08-2024 00:00
Detailer ? Fairbanks, Alaska
Posted on: 28-08-2024 00:00
Senior Accountant/Analyst-Rotational Program (85K-95K)
Posted on: 28-08-2024 00:00
X-ray X Ray Tech
Posted on: 28-08-2024 00:00
Remote Data Entry Operator - No Experience Required
Posted on: 23-01-2025 00:00
Remote Salaried/ LCSW, LMFT, LMHC/ 70-85k
Posted on: 08-10-2024 00:00
Digital Applications Support Analyst (EFT), AT
Posted on: 30-11-2024 09:47
Lowe?s Director IST Operations ? Remote in Wilkesboro, North Carolina
Posted on: 23-02-2025 00:00
Entry Level Ambitious Customer Service Representative
Posted on: 22-10-2024 05:27
Program Manager III, AI/ML Data Center Capacity Planning, Cloud
Posted on: 13-09-2024 00:00
Program Assistant - Call Center - Remote from Certain States
Posted on: 16-07-2024 18:44
Sr Cyber Security Analyst
Posted on: 16-07-2024 18:37
Amazon Delivery Station Warehouse Associate
Posted on: 23-01-2025 00:00
Southwest Airlines Jobs Remote $30/Hour
Posted on: 27-02-2025 00:00