Temporary Call Center Representative
Description:
? Answer customer calls, provide information, and resolve issues.
? Guide customers through troubleshooting, de-escalate situations, and update customer accounts.
? Greet customers warmly and determine reason for calling.
? Listen and respond appropriately to customers.
? Handle customer inquiries both by telephone and email.
? Maintain confidentiality with shared information.
? Document all call information in call logs.
Requirements: ? High school education or equivalent ? 1-2 years of experience in a call center or customer service environment handling high volume of calls ? 3-5 years customer service experience ? Employee benefits experience preferred (enrollment, eligibility, claims processing, billing) ? Proficient in Microsoft Office Suite required ? Data entry and typing skills required ? Fluency in more than one language (bilingual) is a plus
Benefits:
? 401(k) Retirement Plan
? Medical, Dental and Vision Coverage
? Voluntary benefits (i.e. Critical Illness... Accident, Hospital Indemnity)
? Health Savings Account (HSA)
? Flexible Spending Accounts (FSA)
? Commuter Benefits - Transit & Parking
? IES Employee Discount Program
? Sick time based on State or local requirements
? Eligible for same holidays as Vimly employees
Similar Remote Jobs
Temporary Call Center Representative
Posted on: 23-10-2024 04:42
Remote Client Service Specialist
Posted on: 23-10-2024 04:42
Sales Representative- Green Grass
Posted on: 23-10-2024 04:42
Online taker earn 25
Posted on: 23-10-2024 04:42
Digital Product Reviewer (Remote)
Posted on: 23-10-2024 04:42
Remote Online chat specialist
Posted on: 23-10-2024 04:42
Remote Record Clerk (Entry-Level)
Posted on: 23-10-2024 04:42
Medical Admin Senior Representative
Posted on: 23-10-2024 04:42
Class A Delivery Driver
Posted on: 23-10-2024 04:42
Remote Moderators (Costa Rica)
Posted on: 23-10-2024 04:42
Part-Time Virtual Assistant
Posted on: 28-08-2024 00:00
(Work From Home) Delta Airlines remote jobs
Posted on: 07-09-2024 00:00
Sr Content Partnerships Manager
Posted on: 15-09-2024 00:00
Analyst/Senior Analyst, Corporate Strategy Remote Remote, United States Remote United States Analyst/Senior Analyst, Corporate Strategy
Posted on: 26-12-2024 06:12
Southwest Airline Jobs Los Angeles $27/Hour ? DPS
Posted on: 05-12-2024 05:16
Remote Project Manager Job for Enterprise Technology (Part-time)
Posted on: 14-08-2024 00:00
Admin Assistant ? Bilingual EN SP ? $23/hr
Posted on: 28-08-2024 00:00
Fedex Data Entry Clerk |Entry Level|No Experience|
Posted on: 27-02-2025 00:00
Remote Telemarketing Specialist
Posted on: 21-11-2024 08:14
Junior Data Analyst ? Part Time ( Remote )
Posted on: 04-11-2024 05:38